Request and workorder types
The types used in workorders and requests (such as malfunction or preventive maintenance) can be managed here.
Here, the types for workorders and requests can be managed.
For each type, the following can be set:
| Field | Description |
|---|---|
| Code | Assign a unique code to the type. |
| Name | Assign a unique name to the type (displayed in notifications or work orders). |
| Sequence | Specify the order in which the type appears. |
| Applicable for request | Indicate “Yes” or “No” whether this type can be used in a notification. |
| Applicable for Workorder | Indicate “Yes” or “No” whether this type can be used in a work order. |
| Default Type from Checklist | Indicate “Yes” or “No” whether this type should be automatically selected when a work order is created from the checklist. Each checklist can optionally have a default type. |
| Category | Assign a category to the type. Categories determine how information is displayed in MyControlOffice (dashboard). |